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FiltersAs a Customer Success Manager at Karbon, you'll take ownership of your own clients and become an expert in the best practices of practice management, providing consultative advice to drive change. You will function as a crucial link between our customers and your fellow Karbonites, identifying churn risks and maximizing revenue with healthy accounts and managing customer renewals.
As a Scaled Customer Success Manager, you will manage a diverse portfolio of Airtable Enterprise accounts at scale, deliver high impact engagements, monitor customer adoption, drive value business reviews, identify growth opportunities, and act as a teacher, empowering customers to launch and capture value from Airtable.
As a Mid-Market Customer Success Manager, be the primary point of contact for Mid-Market accounts, ensuring their success and satisfaction with Nabla. Manage relationships with enterprise customers, drive product adoption, be responsible for retention and growth, and work closely with our product team to shape the product roadmap based on customer feedback.